Lever 5 – High Quality Consistent and Compliant Processes
The final growth lever you can deploy is to ensure all your processes consistently produce high quality outputs that are compliant to all corporate rules and legal regulations.A. Use Processes That Produce Great ResultsWhen planning your processes always identify the...
Business Growth Lever 4 – Strong Team and Collaboration
There are many employees with different skills who contribute to your loan process. To create high performing teams that drive increases in loan volume and NOI, you can utilize these 5 initiatives.A. Identify Your Internal Team and External TeamMapping your processes...
Business Growth Lever 3 – Improve Mortgage Customer Experience
Improving Customer Experience (CX) gets talked about a lot but providing a great customer experience is truly essential to your top line and bottom line growth. Here are six focus areas you should pursue:Educate as a Trusted AdvisorYou know the process and where the...